Digital office was created in 2019, as an independent innovation project inside the well-established information management company INBOX. We observed that Digitization will change every aspect of business and social live, and we envisioned that we can use the power of digital technology to create more opportunities for all.

We set a mission: to help companies bridge the gap between their creative aspirations (Dreams), and the heavy workload of daily obligations (Routines).

Competences – processes – profit formula, was the basic framework on which we have designed our business model. We used partnerships as a key sourcing point for unique competencies and created exceptional capabilities through the integration of all in one value network.
Digital office incorporates 5 functional business elements in 1 cloud platform, designed for intuitive use, with very low-cost subscription access and always-ON philosophy.

A PLATFORM – Digital office is a sophisticated software application build on cloud technology that is available for access and use from any digital device through a web browser. From a functional point of view, it integrates the functions of DMS (document management system), BPA (business process automation system) and qualified DA – digital archive. We created additional integration with Cloud digital signing server so that processes can end with legally valid documents and decisions and we have created Mobile app, to allow for even faster response to assigned business tasks and exceptionally intuitive user experience 5 in 1.

Things change, what was unimaginable 10 years ago, is emerging as preferred consumer experience today. Changes always emerge as an opportunity to all and then become thread and disaster to the ones that ignore them.

“Changes can make you a hero or a zero!” 

We are innovation experts, we carefully study changes across various industries and sectors, and dominating trends in new technology, user expectations, social perception, and regulation and we use the power of new technology to improve user experience and comply with social expectations and regulations.

We imagine – simplification, access, speed, reach, comfort, satisfaction, and research technologies and tools that best fit the purpose. Then acquire, integrate, test and approve its use

Regulation exists to assure the fairness of business practices, consumer data protection, and set norms for what is acceptable and what is not. With all the complexity of business and social lives it’s hard to keep track of it all.

– What is a valid digital document format?
– How do I archive electronic documents?
– Is digitally signed and delivered invoice legally valid?

Well not for Us, because we don’t have any other thing to do. Managing documents and information according to standards and regulation is the core thing we do!

As part of INBOX, we have a mission and long tradition of setting highest standards on legal compliance and information security. From ISO certificates, to all applicable laws, bylaws and needed certifications We ensure that each and every client that uses our platform is in full compliance with the laws.

INBOX with Digital Office has been certified as Qualified Trusted Service Provider for Electronic Storage (Long-Term Archive) under the Law on Electronic Documents, Electronic Identification and Confidential Services, as well as EU regulation No. 910/2014 (eIDAS) and registered in the National Register of Confidential Service Providers: https://trusteid.mioa.gov.mk/registar_listi/